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Audi Audi Q7 (4m)

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Audi Q7 (4M) Comprehensive Guide

The Audi Q7 is a full-size luxury SUV produced by Audi since 2005. Bridging the gap between a capable SUV and a luxury sedan, the Q7 offers a blend of comfort, performance, and technology. This guide focuses on the second-generation Q7, designated as the 4M model, which represents a significant leap forward in design, technology, and efficiency compared to its predecessor.

Generations

Second Generation (4M; 2015–Present)

The second-generation Q7 (4M) debuted in 2015 as a 2016 model year vehicle. It’s built on the Volkswagen Group's MLB Evo platform, shared with other high-end SUVs like the Porsche Cayenne, Bentley Bentayga, and Lamborghini Urus. Key changes and improvements over the first generation include:

  • Significant Weight Reduction: The 4M Q7 is considerably lighter than the original, improving handling, fuel economy, and acceleration.
  • Updated Design Language: A sharper, more modern exterior design with Audi's signature Singleframe grille.
  • Advanced Technology: Introduction of Audi's virtual cockpit, advanced driver-assistance systems (ADAS), and improved infotainment.
  • Engine Options: A range of turbocharged gasoline and diesel engines, including a plug-in hybrid variant (e-tron).
  • Air Suspension: Available air suspension system for enhanced ride comfort and off-road capability.
  • Refreshed Model (2020): A facelifted model was introduced in 2020 with updated styling, upgraded infotainment (MMI touch response system with dual screens), and revised engine options with mild-hybrid technology.

Reliability & Common Issues (4M)

While the Audi Q7 (4M) is a well-engineered vehicle, potential buyers should be aware of some common issues:

Engine Related Issues

  • 3.0 TFSI Supercharger Issues: The supercharger on the earlier 3.0 TFSI engines (2016-2019) can sometimes exhibit premature wear, leading to reduced performance and potential failure. Listen for unusual noises from the engine bay, especially during acceleration. Regular oil changes are critical to maintaining the supercharger's health.
  • Turbocharger Issues (Diesel): Diesel models, especially those with higher mileage, may experience turbocharger problems. Look for signs of excessive smoke from the exhaust, reduced power, and unusual turbocharger noises.
  • Coolant Leaks: Check for coolant leaks, particularly around the water pump, thermostat housing, and radiator. These leaks can lead to overheating and engine damage if left unattended.
  • Oil Leaks: Audi engines, including those in the Q7, can be prone to oil leaks. Inspect the engine for signs of leaks, especially around the valve cover gaskets and oil pan.
  • Carbon Buildup (Gasoline Direct Injection): The 3.0 TFSI engine, being a direct injection engine, is susceptible to carbon buildup on the intake valves. This can lead to reduced performance, rough idling, and misfires. Regular cleaning of the intake valves may be necessary.

Electrical and Technology Issues

  • Virtual Cockpit Malfunctions: The virtual cockpit display can sometimes experience glitches, flickering, or complete failure. Software updates may resolve some issues, but hardware replacement might be necessary in other cases.
  • MMI System Problems: The MMI infotainment system can suffer from software glitches, connectivity issues (Bluetooth, Apple CarPlay/Android Auto), and screen freezes. The updated MMI touch response system in the 2020+ models can also be prone to similar issues, as well as accidental input due to the touchscreen design.
  • Sensor Issues (ADAS): The advanced driver-assistance systems rely on a network of sensors. Faulty sensors can trigger warning lights and disable safety features such as adaptive cruise control, lane assist, and blind-spot monitoring. Calibration of these sensors after repairs or windshield replacement is crucial.
  • Air Suspension Issues: The air suspension system, while providing a comfortable ride, can be prone to leaks in the air struts or compressor failures. Listen for hissing noises from the suspension and check if the vehicle is sitting unevenly.
  • Battery Drain: Complex electronics systems can lead to excessive battery drain, especially if there are underlying electrical faults. Ensure the battery is in good condition and investigate any unexplained battery drain issues promptly.

Transmission and Drivetrain

  • Transmission Jerking: The 8-speed automatic transmission can, in some cases, exhibit jerky shifting, especially at lower speeds. A transmission fluid flush and software update may resolve the issue.
  • Quattro All-Wheel Drive System: While generally reliable, the Quattro system should be checked for proper operation. Listen for unusual noises from the differentials, particularly during tight turns.

Other Considerations

  • Brake Wear: Due to the Q7's weight, brake wear can be accelerated. Inspect the brake pads and rotors regularly.
  • Tire Wear: Ensure proper tire alignment and rotation to maximize tire life. The Q7's weight can contribute to uneven tire wear if not properly maintained.

Driving Experience

Pros

  • Comfort: The Q7 offers a luxurious and comfortable ride, especially with the optional air suspension.
  • Technology: The virtual cockpit and advanced driver-assistance systems enhance the driving experience.
  • Performance: The turbocharged engines provide ample power and acceleration.
  • Interior Space: The Q7 offers generous interior space for passengers and cargo. The third-row seating, while tighter than the first two, is usable for shorter trips or smaller passengers.
  • Refinement: The cabin is well-insulated from road and wind noise, creating a serene driving environment.

Cons

  • Size: The Q7's large size can make it challenging to maneuver in tight spaces.
  • Complexity: The advanced technology can be complex and potentially prone to glitches.
  • Running Costs: Maintenance and repair costs can be high, especially for specialized components like the air suspension and electronic systems.
  • Fuel Economy: While improved over the first generation, fuel economy is still a consideration, especially for the non-hybrid models.

Buying Advice

Years to Look For

  • 2018-2019: These model years offer a good balance of features, reliability, and price. The initial teething problems of the 4M generation are largely resolved, and they precede the 2020 facelift, making them potentially more affordable.
  • 2020+: The facelifted models offer updated styling, a more modern infotainment system (MMI touch response), and revised engine options with mild-hybrid technology. However, be prepared to pay a premium and potentially deal with new issues associated with the revised technology.

Years to Avoid (or Exercise Caution)

  • Early Production Years (2016-2017): These models may be more prone to early production issues, such as supercharger problems on the 3.0 TFSI engine and electrical glitches. A thorough pre-purchase inspection is essential.

What to Check Before Buying

  • Service History: Obtain a complete service history to verify maintenance intervals and any repairs that have been performed. Pay close attention to oil change frequency, transmission fluid changes, and any major repairs.
  • Pre-Purchase Inspection (PPI): Have a qualified mechanic perform a pre-purchase inspection to identify any potential issues. This is crucial, especially for models with high mileage or those from the earlier production years. Focus on the engine, transmission, suspension, brakes, and electrical systems.
  • Diagnostic Scan: Perform a diagnostic scan using an OBD-II scanner to check for any stored fault codes.
  • Test Drive: Conduct a thorough test drive to assess the vehicle's performance, handling, and ride quality. Listen for any unusual noises or vibrations. Test all the electronic features, including the virtual cockpit, MMI system, air conditioning, and driver-assistance systems.
  • Air Suspension Check: If the vehicle is equipped with air suspension, verify that it is functioning properly. Check for leaks by listening for hissing noises and ensuring the vehicle sits level.
  • Supercharger Check (3.0 TFSI): Listen for any unusual noises from the supercharger during acceleration.

Final Thoughts

The Audi Q7 (4M) is a luxurious and capable SUV that offers a compelling blend of comfort, performance, and technology. By carefully researching the vehicle, performing a thorough inspection, and considering potential issues, you can make an informed decision and enjoy the ownership experience of this impressive SUV.

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