Back to Mercedes benz
Official AutoWiki Guide

Mercedes Benz Mercedes Benz X254 (Glc Class)

Find Me One
```html

Mercedes-Benz X254 (GLC-Class): A Comprehensive Guide

The Mercedes-Benz GLC-Class, internally designated as X254 for its second generation, is a compact luxury crossover SUV that has quickly become a cornerstone of the Mercedes-Benz lineup. Representing a blend of comfort, technology, and practicality, the GLC aims to satisfy the demands of modern families and discerning drivers. This guide provides an in-depth look at the X254 GLC-Class, covering its history, generations, reliability, driving experience, and crucial buying advice.

1. Introduction

The GLC-Class was introduced as a replacement for the GLK-Class in 2015. The GLK's boxy styling was deemed too polarizing, and Mercedes-Benz sought a more globally appealing and conventionally attractive design with the GLC. The name "GLC" follows Mercedes-Benz's revised nomenclature, signifying its position as a crossover SUV (GL) based on the C-Class (C) platform. The X254 represents the second generation of this successful model, building upon the foundations laid by its predecessor while incorporating the latest advancements in technology, efficiency, and design.

The GLC competes in a highly competitive segment against rivals like the BMW X3, Audi Q5, Acura RDX, and Volvo XC60. It consistently ranks among the best-selling luxury SUVs due to its refined driving dynamics, opulent interior, and strong brand reputation.

2. Generations

The GLC-Class has had two generations thus far. This guide focuses primarily on the X254 (second) generation.

  • X253 (2016-2022): The first generation GLC. Introduced with a rounded design language, replacing the GLK. Engine options included turbocharged four-cylinder and V6 gasoline engines, as well as diesel variants in some markets. Notable for its comfortable ride, luxurious interior, and available air suspension. A GLC Coupe variant (C253) was also offered.
  • X254 (2023-Present): The second generation GLC. Features a more streamlined and aerodynamic design. Powertrains are now exclusively electrified, featuring mild-hybrid and plug-in hybrid options. Technology advancements include the latest MBUX infotainment system and advanced driver-assistance systems. Ride quality and interior refinement have been further improved. A redesigned GLC Coupe variant (C254) also exists.

3. Reliability & Common Issues (X254)

As a relatively new model, the long-term reliability of the X254 is still being established. However, drawing from known issues with its predecessor and common concerns with modern Mercedes-Benz vehicles, here's a breakdown of potential problem areas:

Potential Problem Areas:

  • Electrical System: Modern Mercedes-Benz vehicles, including the X254, are heavily reliant on complex electronic systems. This can lead to issues with the infotainment system (MBUX), sensors, driver-assistance features, and various control modules. Software glitches and malfunctions are not uncommon. Look for updates and recalls addressing these issues. Early adopters may experience more bugs that get worked out in later model years.
  • Mild-Hybrid System: The X254 GLC-Class exclusively uses electrified powertrains (mild-hybrid and plug-in hybrid). The 48-volt mild-hybrid system, while enhancing efficiency and performance, adds complexity. Potential issues can arise with the integrated starter-generator (ISG), battery, and associated control systems. Monitor for any warning lights or unusual behavior related to the hybrid system.
  • Plug-in Hybrid Battery (if applicable): Models with the plug-in hybrid powertrain introduce the complexity of a high-voltage battery. Battery degradation over time is a normal phenomenon, and this can impact electric range and overall performance. Monitor battery health and charging behavior. Ensure proper charging practices to maximize battery lifespan.
  • Air Suspension (if equipped): While providing a supremely comfortable ride, the optional air suspension system is a known source of potential problems in Mercedes-Benz vehicles. Air leaks, compressor failures, and sensor malfunctions can occur, leading to costly repairs. Listen for hissing sounds and monitor the vehicle's ride height for any irregularities.
  • Transmission: The 9G-TRONIC automatic transmission used in the X254 is generally reliable, but some owners have reported occasional rough shifting or hesitation. Ensure the transmission fluid is regularly serviced according to the manufacturer's recommendations.
  • Engine (M254): The M254 turbocharged four-cylinder engine is a modern design, and while generally reliable, early production models could experience issues with the high-pressure fuel system or turbocharger. Regular oil changes and proper maintenance are crucial for longevity.
  • MBUX Infotainment System: While advanced, the MBUX system can be prone to software glitches, lagging, and connectivity issues. Ensure the system is running the latest software version.

Reliability Tips:

  • Regular Maintenance: Adhere to the recommended maintenance schedule outlined in the owner's manual. Pay close attention to oil changes, filter replacements, and fluid checks.
  • Dealer Servicing: Consider having your GLC serviced at a Mercedes-Benz dealership or authorized service center. They have the specialized tools and knowledge to diagnose and repair any issues.
  • Monitor for Warning Lights: Pay attention to any warning lights or error messages that appear on the dashboard. Address them promptly to prevent further damage.
  • Extended Warranty: Consider purchasing an extended warranty to protect yourself from unexpected repair costs, especially given the complexity of the vehicle's systems.
  • Pre-Purchase Inspection: Before buying a used X254 GLC, have it thoroughly inspected by a qualified mechanic. This can help identify any existing or potential problems.

4. Driving Experience

The X254 GLC-Class offers a refined and comfortable driving experience, prioritizing smoothness and ease of use. It's not designed to be a sporty, hardcore performance SUV, but rather a luxurious and capable vehicle for everyday driving.

Pros:

  • Comfortable Ride: The GLC excels in providing a comfortable and composed ride, especially with the optional air suspension. It absorbs bumps and road imperfections effectively, making it ideal for long journeys.
  • Refined Interior: The interior is beautifully designed and crafted, with high-quality materials and attention to detail. It creates a premium and inviting atmosphere.
  • Advanced Technology: The MBUX infotainment system is intuitive and feature-rich, offering a seamless and connected driving experience. Advanced driver-assistance systems provide enhanced safety and convenience.
  • Efficient Powertrains: The mild-hybrid and plug-in hybrid powertrains offer a good balance of performance and fuel efficiency. The electric assistance provides smooth and responsive acceleration.
  • Quiet Cabin: The GLC boasts excellent sound insulation, minimizing road noise and wind noise for a serene driving experience.

Cons:

  • Steering Feel: The steering can feel somewhat numb and lacking in feedback, which may disappoint drivers seeking a more engaging driving experience.
  • Price: The GLC is a premium vehicle, and its price reflects that. It can be more expensive than some of its competitors.
  • Complexity: The advanced technology and intricate systems can make the GLC more prone to potential problems and expensive repairs.
  • Optional Extras: Many desirable features are optional, which can significantly increase the price of the vehicle.
  • Limited Off-Road Capability: While the GLC offers all-wheel drive, it's not designed for serious off-roading. Its focus is primarily on on-road comfort and performance.

5. Buying Advice

When considering a used Mercedes-Benz X254 (GLC-Class), keep the following points in mind:

What Years to Look For:

  • Later Model Years (2024 onwards): Newer model years are generally preferred as they may have benefited from software updates and improvements addressing early production issues.

What to Avoid:

  • Early Production Models (2023): Early production models may be more susceptible to software glitches and unforeseen issues. Thoroughly research any recalls or technical service bulletins (TSBs) related to these models.
  • Neglected Examples: Avoid vehicles that show signs of neglect, such as deferred maintenance, excessive wear and tear, or a lack of service records.
  • Vehicles with Extensive Accident History: Be wary of vehicles with a history of major accidents, as they may have underlying structural damage or unresolved mechanical issues. Obtain a vehicle history report (e.g., Carfax or AutoCheck) to check for accidents, title issues, and odometer discrepancies.
  • Models Without Complete Service Records: Choose a vehicle with complete and verifiable service records to ensure that it has been properly maintained.

Key Considerations:

  • Plug-in Hybrid vs. Mild-Hybrid: Consider your driving needs and charging infrastructure when choosing between the plug-in hybrid and mild-hybrid models. The plug-in hybrid offers electric-only driving range but requires regular charging.
  • Optional Equipment: Decide which optional features are important to you, such as air suspension, premium audio, or advanced driver-assistance systems, and factor them into your budget.
  • Pre-Purchase Inspection: Always have a qualified mechanic inspect the vehicle before you buy it. This can help identify any potential problems and prevent costly surprises down the road.
  • Test Drive: Take the vehicle for a thorough test drive to assess its performance, handling, and overall condition. Pay attention to any unusual noises, vibrations, or warning lights.
  • Negotiate the Price: Research the market value of similar vehicles and negotiate the price accordingly. Be prepared to walk away if you're not comfortable with the terms.
  • Check for Recalls: Before purchasing, check the vehicle's VIN (Vehicle Identification Number) on the National Highway Traffic Safety Administration (NHTSA) website to see if there are any outstanding recalls.

By carefully considering these factors, you can make an informed decision and find a Mercedes-Benz X254 (GLC-Class) that meets your needs and budget.

```