Ram Ram Promaster

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Ram ProMaster: The Comprehensive Guide

The Ram ProMaster is a full-size cargo van produced by Stellantis (formerly Fiat Chrysler Automobiles). Designed primarily for commercial use, it's a popular choice for businesses requiring significant cargo space, such as delivery services, tradespeople, and recreational vehicle (RV) converters.

History

The ProMaster's history traces back to the Fiat Ducato, a popular European van first introduced in 1981. The ProMaster represents a rebadged and adapted version of the Ducato for the North American market. It was first introduced in 2013 for the 2014 model year, providing Ram with a direct competitor to the Ford Transit and Mercedes-Benz Sprinter.

Vehicle Class

The Ram ProMaster falls into the full-size cargo van class. It is characterized by its large cargo capacity, high roof options, and rear-wheel drive configuration (though the underlying Ducato is typically front-wheel drive). It's designed for hauling goods, equipment, and passengers (in passenger van configurations), making it a crucial tool for many businesses.

Generations

First Generation (2014-Present)

The ProMaster's first generation has seen several updates and improvements over its lifespan, making it essential to understand the subtle differences between model years when considering a purchase.

• 2014-2021: Initial Design and Engine Options:
• Introduced with a 3.6L Pentastar V6 gas engine and a 3.0L inline-4 diesel (discontinued after 2019).
• Utilized a 6-speed automatic transmission.
• Available in various wheelbase lengths, roof heights, and body configurations (cargo van, passenger van, chassis cab, cutaway).
• Minor interior and exterior styling changes occurred throughout these years. Early models (2014-2016) had reported transmission reliability issues, which were gradually addressed in later years.
• 2022-Present: Updated Transmission and Tech:
• Major update including a new 9-speed automatic transmission. This significantly improved fuel economy and shift quality.
• Revised front fascia with updated headlights and grille.
• Introduction of Uconnect 5 infotainment system with a larger touchscreen display.
• Enhanced safety features, including available active driving assistance systems.
• Increased payload and towing capacity.

Reliability & Common Issues

The Ram ProMaster, like any vehicle, has its share of potential problems. Understanding these issues can help you make an informed buying decision.

Engine

• 3.6L Pentastar V6 (Gasoline): Generally considered a reliable engine, but potential issues include:
  • Oil leaks: Look for leaks around the oil filter housing and valve covers.
  • Tick sounds: These are often related to the Pentastar engine design and may not indicate a serious problem, but have it checked.
  • Coolant leaks: Inspect the cooling system components for leaks.
• 3.0L Inline-4 Diesel (EcoDiesel - Discontinued): Known for its fuel efficiency, but also for potential problems:
  • EGR (Exhaust Gas Recirculation) valve failures: Can cause poor performance and emissions issues.
  • DPF (Diesel Particulate Filter) clogging: Requires proper maintenance and driving habits to avoid issues.
  • Turbocharger problems: Inspect for excessive oil consumption and unusual noises.

Transmission

• 6-Speed Automatic (Pre-2022): Early models (2014-2016) were prone to rough shifting, premature wear, and outright failures. Later model years saw improvements, but it's still a potential area of concern. Check the service history and look for signs of transmission problems during a test drive.
• 9-Speed Automatic (2022-Present): Generally considered more reliable than the previous 6-speed. However, it's still relatively new, and long-term reliability data is limited.

Other Common Issues

• Electrical Problems: Some owners have reported issues with the electrical system, including sensor failures, wiring harness problems, and infotainment system glitches.
• Suspension Wear: Due to the heavy loads often carried by ProMasters, suspension components (shocks, struts, ball joints) can wear out prematurely.
• Brake Wear: Frequent stops and heavy loads can accelerate brake wear. Inspect brake pads and rotors regularly.
• Sliding Door Issues: The sliding door mechanism can be prone to problems, including difficulty opening and closing, and latch failures.
• Rust: Inspect the body for rust, especially in areas prone to corrosion, such as the wheel wells and undercarriage.

Driving Experience

Pros

• Excellent Cargo Capacity: The ProMaster offers a large and versatile cargo area.
• Front-Wheel Drive (Ducato underpinnings): Provides good traction in slippery conditions, unlike traditional rear-wheel-drive cargo vans. (Note: The North American ProMaster retains Front Wheel Drive)
• Low Load Floor: Makes loading and unloading cargo easier.
• Wide Range of Configurations: Available in various lengths, heights, and body styles to suit different needs.
• Relatively Tight Turning Radius: Compared to other full-size vans, the ProMaster is easier to maneuver in tight spaces.

Cons

• Ride Quality: The ride can be harsh, especially when the van is empty.
• Interior Noise: Road noise and wind noise can be significant at highway speeds.
• Fuel Economy (Pre-2022): The older 6-speed transmission impacted fuel efficiency negatively. The 9-speed improved this.
• Aesthetics: The ProMaster's design is functional but not particularly stylish.
• Reliability Concerns (Early Models): As mentioned earlier, early models had some reliability issues, particularly with the transmission.

Buying Advice

Years to Look For

• 2022-Present (with 9-speed transmission): These models offer improved fuel economy, shift quality, and updated technology.
• 2017-2021 (with updated 6-speed): These models have addressed some of the earlier transmission issues, but be sure to get a thorough inspection.

Years to Avoid (or be Cautious of)

• 2014-2016: These models are more likely to have transmission problems. If you're considering one, have it inspected by a qualified mechanic specializing in transmissions.

Key Considerations

• Inspect Thoroughly: Before buying any used ProMaster, have it inspected by a qualified mechanic. Pay close attention to the engine, transmission, brakes, and suspension.
• Check Service History: Review the service records to see if the van has been properly maintained.
• Test Drive: Take the van for a test drive and pay attention to how it shifts, accelerates, and handles.
• Consider Your Needs: Determine what you'll be using the van for and choose a configuration that meets your specific needs.
• Budget: Account for potential maintenance and repair costs when setting your budget.
• Rust Prevention: If you live in an area with harsh winters or salty roads, consider rustproofing the van to protect it from corrosion.
• Commercial Use: Be mindful of the likely usage history. Commercial vans are often driven hard and may have higher wear and tear.

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