Ram Ram Promaster City

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Ram ProMaster City: A Comprehensive Guide

The Ram ProMaster City is a compact cargo van and passenger wagon designed for small businesses, urban deliveries, and personal use. Introduced to the North American market in 2015, it is based on the Fiat Doblò, a globally recognized platform known for its functionality and efficiency. The ProMaster City competes directly with other small vans like the Ford Transit Connect, Nissan NV200 (now discontinued), and Mercedes-Benz Metris. Its unibody construction and focus on cargo capacity and fuel economy differentiate it from larger, body-on-frame vans.

Generations

First Generation (2015-2022)

• Years: 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
• Key Changes: This is the sole generation of the Ram ProMaster City available in North America. It underwent minor updates throughout its production run, primarily focused on technology and trim levels.
  • Engine: A 2.4-liter "Tigershark" inline-four cylinder engine producing 178 horsepower and 174 lb-ft of torque.
  • Transmission: A 9-speed automatic transmission (a key upgrade from earlier Fiat Doblò models which sometimes featured less desirable transmissions).
  • Body Styles: Available as a two-seat cargo van or a five-seat passenger wagon (Wagon trim).
  • Interior: Functional and durable interior designed for commercial use. Features included Uconnect infotainment system, available navigation, and various storage compartments.
  • Exterior: Compact dimensions ideal for city driving. Featured a distinctive front fascia and sliding rear doors for easy cargo access.
  • Major Updates (by year): Minor updates each year generally involved infotainment system tweaks, trim level adjustments, and safety feature additions. There were no substantial mechanical changes during this generation.

Reliability & Common Issues

The Ram ProMaster City has a mixed reliability record. While the 2.4L Tigershark engine is generally robust, the 9-speed automatic transmission has been a source of some reported issues. Regular maintenance is crucial for long-term reliability.

• Transmission Issues: The 9-speed automatic transmission has been known to experience rough shifting, hesitation, and occasional hard engagements. Software updates have addressed some of these issues, so ensure any used model has had all applicable TSBs (Technical Service Bulletins) applied. Regular transmission fluid changes are highly recommended, and potentially more frequent than the manufacturer's suggested interval.
• Electrical Issues: Some owners have reported electrical glitches related to the infotainment system, sensors, and other electronic components. These issues are often intermittent and can be difficult to diagnose. Check all electrical components during a pre-purchase inspection.
• Suspension Components: The front suspension, particularly the lower control arms and ball joints, can wear prematurely, especially in vehicles frequently used for heavy hauling. Listen for clunking noises when going over bumps and have the suspension inspected.
• Cooling System: While not extremely common, issues with the cooling system (thermostat, water pump, radiator) can occur. Overheating can lead to serious engine damage, so ensure the cooling system is in good working order and properly maintained.
• Oil Consumption: The 2.4L Tigershark can sometimes exhibit increased oil consumption, particularly at higher mileages. Monitor oil levels regularly and address any leaks promptly.

Maintenance Recommendations:

• Regular oil changes (as recommended in the owner's manual, but potentially more frequent if experiencing high oil consumption).
• Frequent transmission fluid changes (potentially every 30,000-50,000 miles depending on usage).
• Inspection of suspension components at regular intervals.
• Monitoring of coolant levels and regular cooling system flushes.
• Checking and maintaining all electrical connections.

Driving Experience

The Ram ProMaster City offers a practical and functional driving experience, prioritizing utility over outright performance. Its compact size makes it maneuverable in urban environments, while its cargo capacity is a significant advantage for businesses and individuals needing to transport goods.

Pros:

• Maneuverability: Excellent turning radius and compact dimensions make it easy to navigate city streets and parking lots.
• Cargo Capacity: Impressive cargo volume for its size.
• Fuel Economy: Relatively good fuel economy compared to larger vans.
• Affordable: Generally more affordable than some of its competitors.
• Practical Interior: Designed for functionality and durability.

Cons:

• Ride Quality: Can be somewhat harsh, especially when unloaded.
• Engine Noise: The 2.4L engine can be noisy under heavy acceleration.
• Interior Refinement: Interior materials and design are basic and utilitarian.
• Transmission Performance: As mentioned above, the 9-speed automatic can sometimes exhibit rough shifting.

Buying Advice

When buying a used Ram ProMaster City, consider the following:

• Year Models: 2016 and newer models are generally preferred as they may have benefitted from early production refinements. There weren't significant game changing updates across the model run.
• Maintenance History: Obtain a thorough maintenance history to assess the vehicle's upkeep. Pay close attention to transmission service records.
• Pre-Purchase Inspection: Have a qualified mechanic perform a pre-purchase inspection to identify any potential mechanical issues, particularly related to the transmission, suspension, and electrical systems.
• Transmission Test Drive: Pay close attention to the transmission's performance during a test drive. Ensure smooth shifting and no hesitation.
• Cargo Usage: Assess the vehicle's past cargo usage. Heavily used vehicles may have experienced more wear and tear.
• Consider the Wagon Trim: If you need passenger capacity, the Wagon trim offers seating for five. Be aware of the trade-off in cargo space.
• TSB Check: Confirm that all applicable Technical Service Bulletins (TSBs) have been applied, particularly related to the transmission software.
• Negotiate Based on Potential Repairs: If the inspection reveals any issues, use them as leverage to negotiate a lower price.

Years to Potentially Avoid: While there aren't any specific years to definitively avoid, be particularly cautious with 2015 models, as they may have experienced early production issues. Ensure any 2015 model has a comprehensive service history and undergoes a thorough inspection. Prioritize well-maintained examples regardless of year.

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